Training Begins On-Site as Matt’s Staff Learns to Operate their ScriptPro SP 200

This week, we’re seeing what Day #1 with a pharmacy robot looks like – an SP 200 has just been installed at Matt’s Medicine Store. Time for hands-on training as Matt’s employees gather around the SP 200 with ScriptPro trainer, Kelly Fox.

Fox conducts on-site training sessions in small groups to ensure everyone has a clear understanding of the system.

She also helps staff evaluate pharmacy workflow, provides suggestions for efficiency, and answers any questions that may arise.

Among other valuable information, staff will gain firsthand knowledge on how to search for patients and prescription information, fill medication cells with new drugs, perform daily system maintenance, change labels, complete returns to stock, and print out their own badges for official access to their new automation system.

In these videos, you’ll also see Matt’s pharmacy technicians speak about their personal experiences during training.

Some employees were so excited that they had already chosen a name for their new “co-worker.” Rosy is ready to get to work!