Fully Automated Will Call Improves Community Pharmacy

This is part of ScriptPro’s In the Field series highlighting ScriptPro customers.

With a long-establish customer base, Spalitto’s Pharmacy has been in business for 75 years. Pete Spalitto, R.Ph., and his son Anthony are the third and fourth generations to serve their patients in Kansas City, Mo.

Always at the forefront of embracing technology that can improve operations and enhance the patient experience, Spalitto installed ScriptPro robotics in 2003, followed by ScriptPro’s workflow software.

When ScriptPro launched its Storage and Retrieval System (SRS), Spalitto understood what fully automated will call could do for his practice.

Spalitto values the ease and efficiency of retrieving will call prescriptions – backed by knowing barcode technology ensures accuracy, and that his patients will get all their prescriptions when they come in.

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