Privacy Policy

Introduction

ScriptPro (“we,” “us,” or “our”) is committed to protecting your privacy and complying with applicable data protection laws, including the EU General Data Protection Regulation (“GDPR”), the California Consumer Privacy Act (“CCPA/CPRA”), and U.S. federal SMS rules (TCPA/FCC). This Policy explains how we collect, use, disclose, transfer, and retain your personal information, and how you can exercise your rights. For Canadian visitors, we comply with Canada’s federal privacy law (PIPEDA) and, where applicable, provincial laws such as Ontario’s PHIPA, Alberta’s PIPA/HIA, British Columbia’s PIPA, and Québec’s privacy law. For visitors in Québec, this Policy and consent interfaces are available in French upon request, and our default settings favor privacy in accordance with Québec’s Law 25.

Scope & Consent

By accessing or using our website and services, you consent to the collection and processing of your personal data as described herein. You may withdraw consent for consent-based processing at any time.

Data Types & Collection

Data we collect

• Names
• Addresses
• Phone numbers
• IP address and device identifiers

Data We Don’t Collect

• Usernames, Passwords & Pins
• Any other security credentials used for authentication or access.
• Protected Health Information (PHI)

How we collect data

1. When you download certain documents from our site (whitepapers, brochures, etc.).
2. When you register for information sponsored or co-sponsored by ScriptPro (events, webinars, trials).
3. When you opt in to receive marketing or transactional emails and SMS
4. When you purchase products or services or request quotes e.g., via order forms, contract agreements, or subscriptions.
5. When you engage with our sales or support teams, including demo and quote requests, service inquiries, or feedback surveys.
6. Automatically, as you navigate our website or use our apps through cookies, pixels, log files, device identifiers, and similar technologies.
7. From third-party or public sources such as business directories, social media platforms, or data-enrichment vendors, to supplement or verify your information.

Data Use & Sharing

See Data Collection and AI policy.

Data Security

All ScriptPro managed systems are configured, patched, and managed per the HiTrust and NIST CSF standards.

Consumer Data Rights & Requests

If users want to learn more information about their rights or need to access, delete, or update their information, they can contact ScriptPro’s privacy team using the following information:

• Email (Global): privacy@scriptpro.com
• California Hotline: 1-800-851-2364
• SMS Help: privacy@scriptpro.com
• Privacy Officer (Canada): privacy@scriptpro.com
• Address (US): ScriptPro, Attn: Privacy Team, 5828 Reeds Rd, Mission, KS 66202, USA
• Address (Canada): ScriptPro, Attn: Privacy Team, 666 Burrard St. #500, Vancouver, BC V6C 3P6