Our Story

The image shows a brick commercial building with "ScriptPro" signage, surrounded by trees and a well-maintained lawn.

The Story of ScriptPro

At ScriptPro, we are dedicated to empowering the business of pharmacy. With decades of experience in healthcare, we have built a robust platform that addresses the operational, financial, and clinical challenges that pharmacies face. Our journey began with a vision to provide comprehensive, integrated solutions that streamline pharmacy operations and enhance patient care. Today, we stand as a trusted partner, enabling pharmacies to grow their business and enable the best outcomes for their patients. Our mission is to help pharmacies navigate the complexities of today’s healthcare landscape with innovative tools, data-driven insights, and unparalleled support.

ScriptPro: Revolutionizing Pharmacy Systems Since 1994

Mike Coughlin founded ScriptPro in 1994 with the vision of providing “perfect integration” for pharmacy systems and placing the company in the forefront of the industry.
The company’s initial product, the SP 200 prescription dispensing system, pioneered robotics in community pharmacies. Today, ScriptPro offers a comprehensive line of over 200 pharmacy automation and management system products that have revolutionized pharmacy operations in the U.S. and worldwide.
A pharmacist stands with arms crossed and smiles in front of a pharmacy counter. Two other people converse by the shelves in the background.
Technology innovation

Innovation-Driven Growth and Core Technology Ownership

ScriptPro has grown through invention and product development rather than through acquisition. It owns the core technologies utilized and manufactures, sells, installs, and supports all its products.

ScriptPro has been honored with numerous awards for outstanding service to the pharmacy industry, its customers, and the community. ScriptPro maintains a comprehensive drug information database that has been recognized by the U.S. Food and Drug Administration as an important source of accurate and current information for prescription and over-the-counter drug products.

Trusted by Leading Pharmacy Chains, Hospitals, and Health Systems

Many large pharmacy chains have standardized operations around the ScriptPro robotic model. Leading hospitals use ScriptPro’s SP Central pharmacy management system with robotics to ensure accuracy and patient safety. Hundreds of VA, Department of Defense (DoD), and public hospitals and health systems rely on ScriptPro’s robotics-enabled workflow to care for their patients. The DoD deploys ScriptPro’s telepharmacy solution at medical facilities around the world to make pharmacists available wherever needed.

In short, ScriptPro powers the business of pharmacy with a broad range of operational, financial, and clinical solutions.

A pharmacist in a white coat stands smiling with arms crossed outside a pharmacy.

“I've always had a strong desire to make things work well. Whether it's running ScriptPro, manufacturing the SP 200, or developing our "perfect integration" model for pharmacies, I enjoy contributing to the mechanisms and processes that make enterprises like yours and ours really work.

We truly appreciate that you, our customers, have allowed us to provide systems and services you depend on daily to run your business. It's a privilege to have your trust and a responsibility we are honored to shoulder.

Many of you visit ScriptPro and say you sense excitement and energy here. The true source of that feeling is you. Our desire to earn your trust and confidence is a powerful, motivating force. We like doing that job.

Thanks again for choosing ScriptPro as your automation partner.”