The Cost of Standing Still: A practical look at the operational and financial choices independent pharmacies can control.
Manual workarounds, workflow bottlenecks, payment delays, and limited financial visibility can quietly strain pharmacy performance. In this short video, Chris Fitzmaurice, Vice President of Pharmacy Strategy at ScriptPro, explores how these challenges can quietly affect workflow capacity, team burnout, cash flow, and long-term operational sustainability. While pharmacy owners cannot control every market force, they can […]
Where Automation Pays Off Fastest: 5 Hidden Profit Zones in Your Pharmacy
Independent and community pharmacies juggle shrinking reimbursement, rising labor costs, and an ever-growing list of clinical and administrative duties. In that environment, any capital purchase must prove its value quickly. The welcome surprise is that a vial-filling robot can start paying its own way within a few months – sometimes sooner in high-volume stores – […]
Maximum Fair Pricing: Understanding the Impact on Pharmacy Economics
By Chris Fitzmaurice, Vice President, Pharmacy Strategy and Informatics Maximum Fair Pricing (MFP) is now live, reshaping how pharmacies and health care providers navigate drug pricing and reimbursement. As part of the Inflation Reduction Act, MFP aims to lower costs for Medicare beneficiaries through direct price negotiations between Medicare and drug manufacturers. While the goal is […]
Maximum Fair Pricing: Impact on Retail Pharmacies
Maximum Fair Pricing (MFP) took effect Jan. 1, 2026, bringing a historic shift to Medicare drug reimbursement. While the program’s intent is positive—to lower drug costs for Medicare patients—it also introduces new pricing and payment requirements that can add complexity to pharmacy operations. For many owners and managers, the question isn’t whether MFP will impact […]
The NIH research grant cuts — their magnitude, impact and the road ahead
By Ken Perez, President, ScriptPro Moves by the Trump administration to reduce HHS’s discretionary budget by 26.2% could have unintended adverse consequences. They not only could undermine the nation’s standing in the field of medical research, but also could derail progress in human health advances, promising medical findings, and public health preparedness. Cuts to discretionary […]
The Significance, Causes and Ramifications of the Pharmacy Technician Shortage
By Ken Perez, Chief Strategy Officer and Director of Health Policy The pharmacy technician shortage, which has existed for over a decade, crested in the wake of the COVID-19 pandemic, as over three-quarters of community pharmacists reported that they were having a tough time filling open positions in 2022, according to a survey conducted by […]
The Inexorable Trend Toward Outpatient Care
By Ken Perez, Chief Strategy Officer and Director of Health Policy The trend away from inpatient to outpatient care has been observed for decades, and it is projected to continue, if not accelerate, in the future. An analysis by Deloitte of data from American Hospital Association annual surveys and Medicare Cost Reports found that the […]
Navigating the Complexities of DSCSA Compliance: What You Need to Know
The industry is approaching the culmination of DSCSA implementation. Although it’s been 10 years in the making, with significant milestones, the last effective date is on the horizon – November 27, 2023. What is DSCSA? The Drug Supply Chain Security Act (DSCSA) was enacted in 2013 to outline steps to introduce greater transparency into the […]
Expanding Pharmacy, Supporting Community
For over 50 years, KC CARE Health Center has been a cornerstone of providing vital access to medical care to the underserved in the Kansas City community. The health center is a private, nonprofit, Federally Qualified Health Center (FQHC) with four locations throughout the urban core. An important leap forward for KC CARE came in […]
30 years strong, powering the business of pharmacy
Thirty years ago, the first ScriptPro robots were delivered to customers. Almost all those robots are still filling prescriptions. That’s an accomplishment we are extremely proud of — it speaks to the superior engineering of ScriptPro robots and the dedication of our service teams. This level of longevity provides tremendous value to customers and makes us unique in the […]