a. Filling Prescriptions without a Pharmacist Present: Technician scans the product's barcode and scans the hardcopy prescription, if applicable. The tech then captures an image of the pills or of the unit-of-use item, prints the prescription label, and takes a picture of it. Once all the prescriptions for the patient are ready and batched, the tech calls the off-site pharmacist for prescription verification.
b. Verifying Prescriptions & Counseling: The off-site pharmacist answers the call and the pharmacy tech then shares the prescription information with the pharmacist on-screen so all parties can get a visual of the order. The pharmacist may then verify the prescriptions and release the call. If, however, the patient requests counseling, he or she signs using the Electronic Signature device. Then the on-site technician turns the monitor to the patient so the pharmacist may provide personalized counseling and education. Upon completion of counseling, the pharmacist releases the call, and the technician will dispense the order.