Press Release -
Contact: Leslie Bayer at ScriptPro, 913.403.5425
ScriptPro Named # 1 Pharmacy Automation System
According to Pharmacy Managers, Owners and Chain Executives
MISSION, KS -Starting with the goal of helping community and ambulatory pharmacies lower their operating costs, reduce dispensing errors and increase service to their customers, ScriptPro developed advanced robotic prescription dispensing and workflow systems. Now, as the leading provider of robotic technology, ScriptPro has received the top ranking in the industry for pharmacy automation, according to the WilsonRx(TM) Pharmacist Satisfaction Survey. Pharmacy owners, managers and chains who use dispensing automation rated ScriptPro the winner in twenty-three categories on a survey that ranks satisfaction with their pharmacy automation systems.
According to Jim Wilson, President of Wilson Health Information, LLC., the leading pharmacy satisfaction research firm, "ScriptPro customers are most likely to report that their expectations were met for a number of key areas including: freeing up time for pharmacy staff, being able to provide more cognitive services and counseling, spending more time servicing customers, increasing customer satisfaction, improving the quality of life of the pharmacy owner/manager, handling increased volume without adding staff, inventory management and overall value. ScriptPro customers most often intend to repurchase and recommend the system to others."
Mike Coughlin, President and CEO of ScriptPro, commented on the results of the survey, "We are extremely honored to be recognized by the pharmacy industry as the number one pharmacy automation company. It affirms our dedication to producing technology that advances the pharmacy industry."
ScriptPro installed its first robotic dispensing system, the SP 200, in 1997 and is the only company to develop, produce and support a full-line automation and management system for retail pharmacy. Thousands of retail pharmacies operate with ScriptPro systems today.
The survey was fielded among 1,112 pharmacy owners, managers and chain executives. The 456 respondents represent independent, government, large, medium and small chain, hospital, clinic, military treatment facility, mail/online, mass merchant and food store pharmacies. Seventy-eight percent of the respondents make recommendations or final decisions in the purchase of pharmacy automation systems. Of the top four pharmacy automation systems evaluated, ScriptPro customers reported the highest customer satisfaction.
ABOUT SCRIPTPRO: ScriptPro develops, provides and supports state-of-the-art, robotics-based management and workflow systems for pharmacies. ScriptPro is dedicated to helping pharmacies lower operating costs, reduce dispensing errors and increase customer service. ScriptPro technology reduces manual dispensing tasks, allowing pharmacists to assume more active roles in medication therapy management. For more information about ScriptPro, contact Leslie Bayer at 913.403.5425 or visit us at www.scriptpro.com.
ABOUT WILSON HEALTH INFORMATION, LLC: Wilson Health Information, LLC, is an independent, privately owned health care consumer Research Company, provides unique insight into health care satisfaction issues. For more information, contact Jim Wilson at (215) 862-4581 or email info@wilsonrx.com.