Pharmacy Robots Help Reduce Wait Times - ScriptPro

  • I Need Help With Wait Times

  • ScriptPro's Robotic Prescription Dispensing Systems can fill one prescription every 25-30 seconds and allows for simultaneous filling. ScriptPro's Robotic Prescription Dispensing Systems can fill one prescription every 25-30 seconds and allows for simultaneous filling.

    Our customers are waiting too long for their prescriptions. What can we do?

    ScriptPro's Robotic Prescription Dispensing Systems can fill one prescription every 25-30 seconds and allows for simultaneous filling.

    A robot can fill your fastest moving medications and patients can be moved up the queue automatically with priority settings.

    We have a setting called "Crying Baby" - guess who gets top priority!

    You will have more time for:

    • helping customers
    • making phone calls
    • dealing with insurance companies
    • or adding new services


    This means not only less wait time for customers but other necessary tasks are accomplished by staff simultaneously while prescriptions are being filled.

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    ScriptPro robots count and label prescriptions, allowing the pharmacy staff time to provide more customer service. ScriptPro robots count and label prescriptions, allowing the pharmacy staff time to provide more customer service.

    Do you have examples of pharmacies that have freed up time to better serve waiting customers?

    Kasey O'Kelly, Store Director of Hy-Vee Pharmacy, Muscatine, IA
    "The SP 200 performs the tedious and time-consuming tasks of counting, pouring, and labeling prescriptions, allowing the pharmacy staff time to provide more customer service. It handles 50% of the prescriptions, so the customer's order is ready about half an hour after it is phoned in."

    Dan Fieker, R.Ph., Owner of Family Care Pharmacy, Highland, IL
    "Over time, we experienced more pressure in processing scripts, which made it hard to spend time with customers. So I looked into automation. My research included speaking to pharmacy technicians at other pharmacies who use various automation systems. The people using ScriptPro were the happiest with their buying decision. I looked at the number of drugs most frequently prescribed and dispensed, and the CRS's 75 cell capacity was the right fit for us. With time saved with our CRS, we can devote our time to all the other things we do to help the people in our community."

    Learn More
  • Request More Information or Call 800.606.7628

  • ScriptPro incorporates robotics, workflow, and pharmacy management software within a unified architecture. We call this Perfect Integration-the complete solution for your pharmacy, engineered and supported by ScriptPro.

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